Seminar Cancellation and Refund Policy

All cancellations must be received within 7 days prior to the start of the event and registration refunds are subject to a $20.00 cancellation fee. Cancellations must be received in writing via e-mail to meetingadvisor@mcr2.com or by US Mail (3700 Mansell Rd. Ste 220, Alpharetta, GA 30022, ATTN: Meeting Advisor.) No refunds will be made for requests received after that time. Refunds will be issued in the same form payment was made. Please allow two weeks for processing after the date of the event. Registrants who cancel will not receive seminar materials. The registration fee for this event is forfeited if attendance is insufficient to honor contract.

As a courtesy to meeting planners, written notice of your intent is appreciated. That notice can be made via email to meetingadvisor@mcr2.com, fax: 800-827-1914  or by U.S. Mail, 3700 Mansell Rd. Ste. 220. Alpharetta, GA 30022.

Standard Refund Policy
It is the desire of Matrix Capital Resources Co. to satisfy all of our clients with superior customer service and product quality. In the event, this goal is not accomplished, partial refunds may be considered. All requests must be submitted in writing to customerservice@mcr2.com. A complete statement detailing the complaint must accompany the request. Upon submission of a request, fulfillment of your order is begun and costs are incurred on the company’s behalf, therefore partial refunds of 50% for products ( non-consumer goods) may be considered within 10 business days after submission. Monies designated to premiums will be submitted and applied immediately ,therefore no refunds shall be issued for these services. It will be up to the policy holder to contact their individual insurer for all matters concerning modifications of billing on their policy after this point.

Cash Refunds
Cash Refunds will only be given with a valid receipt showing the original form of payment for purchase as cash.

Credit Card Refunds
All credit card purchased will be refunded back to the original credit card purchased on and should be reflected on the credit card statement within seven days of refund.

Check Refunds
All check purchases will be refunded within 30 days after the original check has cleared; check refunds will be done in the form of a mail check from our Corporate Office.

Returned Items/ Non Sufficient Funds
If a returned items (checks) is charged to the company, the fee will be charged back to the issuer. This will cause a shortage of funds to complete your transaction and all processing of order will cease. Notification will made promptly and the issuer will be given seven days to tender available funds.