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Privacy Policy Matrix Capital Resources will post online any changes to the Privacy Policy on or before the effective date of such changes. You will be able to determine the date of the last change by noting the effective date of the policies. Website Customer Information Privacy Policy We respect the privacy of our customers and are committed to protecting their information on our Web sites. Matrix Capital Resources (“MCR”) does not automatically collect personal information from visitors to its Web sites. MCR reserves the right to use tools, such as cookies or click stream auditing, for our own internal uses, such as recommending products and services and gathering Web analytics. Cookies are small pieces of information that a Web site stores on a visitor's Web browser to remind the site about the visitor the next time they visit the site. MCR does not store confidential or sensitive information in cookies. MCR may use cookies to enhance our customers' online session by making navigation easier and providing important security features. For certain applications cookies are a requirement because they help protect the privacy of a customer's information by, for example, automatically terminating the online session if the customer forgets to log out. Cookies cannot be used to capture your e-mail address, obtain data from your hard drive or gain confidential or sensitive information about you. Additionally, cookies cannot be read by a Web site other than the one that set the cookie. Some Web sites, however, use cookies to obtain information from your browser. You can set your browser to notify you before accepting a cookie, so that you can control whether you accept or reject a cookie.
THE MATRIX CAPITAL RESOURCES CONSUMER INFORMATION PRIVACY PRINCIPLES
Introduction Our Consumer Information Privacy Principles apply to personal information collected or used when MCR offer financial services to you for personal, family or household purposes. The services may include financial needs analysis and insurance services. This disclosure is made on behalf of all MCR companies.
We Collect Information as Needed to Identify You and Serve You as a
Customer Examples of the types of information we collect are:
(a) Contact Information (such as name, address, and telephone number). We use contact information, for example, to identify you, send you information about our products and services, and call or write you about your accounts. (b) Identification Information (such as a social security number). We may need your social security number, for example, to obtain a credit report when you apply for financial services with us, or comply with other legal requirements. (c) Financial Profile Information (such as income, assets, and liabilities). We use this information, for example, to process applications and make appropriate product and service recommendations to help you get the most from your relationship with MCR.
Policies and Procedures MCR limits employee access to customer information to those employees we believe have a legitimate business need for the information. We have adopted policies, procedures, employee orientation, training and education programs, and communication programs designed for the protection of customer information. It is the responsibility of each MCR company employee to comply with our Consumer Information Privacy Principles.
We May Share Information within the MCR Family of Companies to
Improve Our Services to You Within the family of MCR companies, we share all of the information we collect as described above. You may request that we do not share within the family of MCR companies information other than contact, identification, described above, and that any information we collect not be used by any other MCR companies for marketing purposes. Please see the "It’s Your Choice" section (listed below) to find out how to make this request.
The sections below describe the types of companies and third parties with whom, and the situations when, we may share customer information outside the MCR family of companies.
Service Providers and Suppliers We may also use outside companies to perform market research and analysis for us by contacting our customers, as well as non-customers, to ask their opinions about our current or proposed products and services. Generally, we provide market researchers only with customer contact information, such as name, address, and telephone number. Sometimes we use outside companies to assist us in marketing our own MCR products and services or products and services, such as insurance, that we offer jointly with other financial institutions. Generally, we provide our marketing service providers only with customer contact information, such as name, address and telephone number. Before we disclose customer information to any of our service providers or suppliers, we require them to agree to keep our customer information confidential and secure and to use it only as authorized by us.
Select Financial Institutions Generally, we provide these financial institutions only with customer contact information, such as name, address, and telephone number. When we offer certain insurance products, such as credit insurance, we may provide account information, such as the amount of the loan, maturity date, and monthly payment amount. We do not give these financial institutions customer account numbers as part of a joint marketing agreement or program. We select financial institutions we work with under joint marketing agreements very carefully and require them to agree to keep our customer information confidential and use it only as authorized by us.
Former Customers
State Privacy Laws
Online Information Policies It's Your Choice
Option 1 - Limit Sharing and Use of Information within MCR Family
We will continue to share among our family of MCR companies contact, identification, and transaction and experience information, as described above, but such information will not be used by any other PNC company that does not have a pre-existing business relationship with you for marketing purposes. We may, however, market the products and services of other MCR companies pursuant to joint marketing agreements.
Option 2 - Limit Sharing of Information with Other Financial
Institutions for Marketing Purposes To exercise your choice options:
When writing, please indicate which option or options you are requesting and include your name, address and phone number. Providing an account number or social security number would be helpful but is optional. MCR will process your request as soon as possible. However, you may receive communications for a short time based on information we shared prior to processing your request. If you have joint accounts, we will treat a request by one party to the account as applying to both parties to the account. The option or options you request will apply to accounts that each joint account holder has in his or her own name and any accounts the joint account holders have with each other. |
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